Terms & Conditions

01Our Services

Shivguru Enterprises provides digital marketing and technology solutions that may include:

• Google Ads
• Meta Ads
• Web Development
• App Development
• AI / SEO Services
• Other digital marketing and technology solutions

The exact scope, deliverables, timelines and requirements of a particular service may vary depending on the service selected and the agreed project requirements.

02Service Information

Information published on our website is provided for general information about our services.

Descriptions, examples and service information do not constitute a guarantee that a particular result, performance level or business outcome will be achieved.

Specific requirements and deliverables may be discussed and agreed separately for individual projects or services.

03Advertising Services

Where we provide advertising services, campaigns may be run through third-party advertising platforms such as Google or Meta.

Advertising performance can be affected by factors outside our control, including platform policies, competition, market demand, audience behaviour, advertising costs, account restrictions and changes to platform algorithms or systems.

We therefore do not guarantee a specific number of leads, customers, sales, impressions, clicks, rankings or other advertising results.

Advertising platform charges and our service charges may be separate.

04Client Responsibilities

To provide our services effectively, clients may need to provide accurate and complete information, content, business details, access, approvals and other materials relevant to the selected service.

The client is responsible for ensuring that information, materials, products, services and claims supplied to us are accurate and lawful.

Delays in receiving required information, approvals, access or materials may affect project timelines or delivery.

05Website and App Development

For website and app development projects, the scope of work, functionality, content, integrations and other requirements depend on the specific project.

Additional requirements or changes outside the agreed scope may require separate discussion and may affect the project timeline or cost.

Third-party services, software, hosting, domains, APIs, payment systems and other external technologies may be subject to their own terms, availability and charges.

06Payments and Fees

Applicable service fees, project charges and payment terms will depend on the selected service and agreed scope.

Any advertising spend or third-party platform charges may be separate from Shivguru Enterprises service charges.

Clients are responsible for providing payment information and completing payments according to the applicable agreed terms.

07Third-Party Platforms and Services

Our services may involve third-party platforms, software, hosting providers, advertising networks, APIs, payment providers or other external services.

We do not control the availability, policies, pricing, functionality or decisions of third-party providers.

Changes, interruptions, restrictions or failures of third-party services may affect the delivery or performance of related services.

08Intellectual Property

Unless otherwise agreed, intellectual property rights in materials, content, designs, software or other work may depend on the nature of the project and the applicable agreement.

Clients must have the necessary rights, permissions or licenses for any content, images, logos, trademarks, data or other materials they provide to us.

You must not use third-party copyrighted or protected material without appropriate authorization.

09Acceptable Use

You agree not to use our website or services for unlawful, fraudulent, abusive or prohibited activities.

You must not use our services to promote or facilitate activities that violate applicable laws, regulations, advertising platform policies or third-party terms.

We may refuse or discontinue services where we reasonably believe that a requested activity may be unlawful, deceptive, abusive or otherwise prohibited.

10Website Use

You may use our website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to the website or its systems
• Interfere with website security or functionality
• Introduce malicious code or harmful software
• Misuse forms, communication channels or website features
• Copy or reproduce website content without permission
• Use the website for fraudulent or unlawful purposes

11Limitation of Liability

To the extent permitted by applicable law, Shivguru Enterprises will not be responsible for indirect, incidental, consequential or unforeseeable losses arising from the use of our website or services.

We do not guarantee uninterrupted availability of the website or third-party platforms.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

12Service Suspension or Termination

We may suspend or discontinue access to our website or services where necessary, including where there is a breach of these Terms, unlawful activity, misuse of our services or other circumstances requiring suspension or termination.

Any project-specific termination or cancellation terms may be governed by the applicable service agreement.

13Privacy

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected and handled.

14Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

Updated Terms will be published on this page with a revised “Last Updated” date.

15Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

16Contact

For questions regarding these Terms & Conditions, you may contact us through the contact information provided on our website.